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Owned and operated by Proaging Tehchnology, our team is ready to answer your questions about our wellness systems.
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Frequently Asked Questions
How long does shipping take?
We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, with an estimated transit time of 5 to 8 business days.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on our products. If your wellness system does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange my product for a different model?
Yes, exchanges are available within the return window. Simply contact our team with your order details and the model you would like instead, and we will walk you through the process.
How do I choose the right red light therapy product for my needs?
Our product pages include detailed specifications, coverage areas, and intended uses for each device. If you need personalized guidance on selecting the right panel, mat, or mask, our team is happy to help via email or phone.
What kind of maintenance do the infrared saunas and cold plunges require?
Each product comes with a care guide tailored to its materials and technology. Regular light cleaning and following the manufacturer recommendations will keep your system performing at its best for years.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Your personal information is protected with industry-standard encryption at every step.
Premium Quality
Every red light therapy device, sauna, and cold plunge is selected for refined craftsmanship and lasting performance.
30-Day Returns
Shop with confidence knowing our return policy is designed to support your complete satisfaction.
