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Owned and operated by Proaging Technology LLC and our team is ready to answer your questions.

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Email
support@proagingtechnology.com
Within 24 hours
Phone
(442) 275-8600
Monday–Friday, 9:00 a.m.–5:00 p.m. PT
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Common Questions

Frequently Asked Questions

Why Proaging Technology?


At Proaging Technology, we believe informed customers make confident decisions. That's why we go beyond offering advanced beauty devices—we provide the science, education, and guidance to help you understand how each technology works and how to incorporate it into your skincare routine. Every product we offer is thoughtfully selected for quality, performance, and its ability to bring professional-inspired beauty technology into the home.

How long does shipping take?

We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Orders are processed within 1 to 3 business days, with an estimated transit time of 5 to 8 business days.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on our products. If your wellness system does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.

What is beauty technology?


Beauty technology combines light, electrical energy, sound waves, controlled temperature, and advanced skincare formulations to complement your skincare routine and support healthier-looking skin through non-invasive cosmetic treatments.

Are your devices safe for home use?

Yes. We carefully select technologies designed specifically for consumer use and provide clear instructions to help you use each device safely and effectively.

Which device is right for me?

The best device depends on your skincare goals. Whether you're looking to improve radiance, support hydration, enhance the application of skincare products, or complement facial toning, our technology guides can help you choose the right solution.

Can I combine multiple technologies?

Yes. Many technologies complement one another. For example, ultrasonic cleansing may be followed by electroporation for enhanced serum application and finished with LED light therapy. We provide recommended treatment protocols for compatible technologies.

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Business Hours

Monday through Friday 9:00 am - 5:00 pm PT
Our Promise

Our Commitment To You

Prompt Responses

We will reply to every inquiry within one business day so you never feel left waiting.

Secure and Private

Your personal information is protected with industry standard encryption at every step.

Premium Quality

Every product is selected for refined craftsmanship and lasting performance.

30-Day Returns

Shop with confidence knowing our return policy is designed to support your complete satisfaction.