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Frequently Asked Questions
Why Proaging Technology?
At Proaging Technology, we believe informed customers make confident decisions. That's why we go beyond offering advanced beauty devices—we provide the science, education, and guidance to help you understand how each technology works and how to incorporate it into your skincare routine. Every product we offer is thoughtfully selected for quality, performance, and its ability to bring professional-inspired beauty technology into the home.
How long does shipping take?
We offer free standard shipping within the Continental U.S. (excluding Alaska and Hawaii). Orders may be fulfilled by Proaging Technology or by our suppliers through Shopify Collective. Delivery estimates depend on the product and destination and are shown at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
Eligible unused products may be returned within 30 days, subject to our Return Policy. Non-defective returns are subject to a 25% restocking fee, and the customer is responsible for return shipping. Please review the Return Policy for eligibility, exclusions, and instructions before requesting a return.
What is beauty technology?
Beauty technology combines light, electrical energy, sound waves, controlled temperature, and advanced skincare formulations to complement your skincare routine and support healthier-looking skin through non-invasive cosmetic treatments.
Are your devices safe for home use?
Yes. We carefully select technologies designed specifically for consumer use and provide clear instructions to help you use each device safely and effectively.
Which device is right for me?
The best device depends on your skincare goals. Whether you're looking to improve radiance, support hydration, enhance the application of skincare products, or complement facial toning, our technology guides can help you choose the right solution.
Can I combine multiple technologies?
Yes. Many technologies complement one another. For example, ultrasonic cleansing may be followed by electroporation for enhanced serum application and finished with LED light therapy. We provide recommended treatment protocols for compatible technologies.
Contact Us
Business Hours
Our Commitment To You
Prompt Responses
We will reply to every inquiry within one business day so you never feel left waiting.
Secure and Private
Your personal information is protected with industry standard encryption at every step.
Premium Quality
Every product is selected for refined craftsmanship and lasting performance.
30-Day Returns
Shop with confidence knowing our return policy is designed to support your complete satisfaction.
